The payment gateway is responsible for intermediating the transactions processed between a customers website and bank. After you purchase the product, our staff configure the payment gateway to communicate with your customer merchant bank account. You then configure your website to communicate with the payment gateway. All purchase or refund transaction requests are sent from the website to the payment gateway then onto the merchant bank account. The bank then responds to the request and sends this response back through our payment gateway and onto the website and end user. It is important to note that the payment gateway does not process any transactions; the bank processes all transactions.